Refund Policy

Tiltmark aims to ensure your complete satisfaction with every purchase you make on our store. If you are not entirely satisfied with your order, you may request a refund within 30 days of the delivery date. Please note that all shipping and handling costs associated with returns belong entirely to the customer, and these expenses will be deducted from your final refund amount. To be eligible for a refund, items must be returned in their original packaging, unused, undamaged, and in a condition suitable for resale. Once your returned item is received and inspected, approved refunds are processed and credited back to your original payment method within 5 to 10 business days. To initiate a refund request, simply send an email containing your order details to tiltmarkteam@gmail.com.